Michael Mendonca

We recently closed on a mortgage to purchase our home. My understanding from a few of the parties involved is that our process was more difficult and complex than most mortgages. Throughout it all, our loan officer, Michael Mendonca, a Vice President in BankFive's Bristol office, went above and beyond in helping us to successfully close our loan. His communication was was constant and first-rate ditto his "bedside manner". He kept things moving and was our advocate when certain requests from the investor seemed a bit beyond the pale (e.g., requesting May, 2024 financial statements ... before the end of May, 2024). Without his steady guidance and excellent counsel I'm not sure we would have made it. I would also like to bring to your attention the excellent service provided by Danielle Velasquez, the Mortgage Loan Processor who handled our application. Ms. Velasquez' communications were also clear, prompt, and helpful. She and Michael M. kept everything on track and, again, were our advocates throughout. BankFive is lucky to have these two employees. We look forward to doing business with you in the future.

Mike Mendonca was amazing to work with and will definitely recommend him to others.

I worked with Mike Mendonca to refi one of my properties. I would highly recommend Mike and his team. The process was smooth with no issues. Very happy. Thank you!

Our dealings with BankFive has been wonderfully supportive and clear. They give you a human touch that not all financial institutions offer. Michael was amazingly helpful was with our mortgage last Spring and Alycia made it possible for us to get a RISE HVAC loan this month, both experiences were easy and fast.

Our Mortgage rep, Michael Mendonca, was focused, communicative, responsive and polite. He had a keen awareness of my anxieties and also of my goals. Bank5 was rather helpful and generous when our sellers missed the closing date because they had defective title. Bank5 extended our rate lock without additional fees, and we managed to close just 3 days past the original rate expiration. I already referred a friend, and will not hesitate to refer Michael and Bank5 at any opportunity.

The process was very simple. working with everyone was a pleasure, from beginning to end this by far the easiest mortgage my wife and I have done. Thank you.

Seamless transaction. Frequent status updates helped us to know exactly where we were in the process and what documentation was outstanding at any given time. Immediate feedback, whenever questions were posed of them. Very impressed with the quality of service and the mortgage product.