The BankFive Difference

I always go to Ana Pimentel for all my banking needs and she always delivers excellent, exception customer service to me and all my needs! Thank you Ana

Kind, polite, and helped me solve all my problems.

Customer service was very helpful and professional

Real nice and easy process. Helped me along the way and would recommend

Manizha Sultán did everything for me to be able to understand

I was very impressed by the overall experience. I felt very at home during my experience which is very important to me

The staff was helpful in getting our paperwork ready prior to our leaving on vacation so as not to incur penalties and executed process seamlessly.

My trusted companion Steven C from bank five Fall River mass division on pleasant st can get u right with any questions or concerns about you’re money definitely felt at home and was very understanding and very polite with Godspeed responsiveness and quick to help out if needed with any banking options Ty for you’re time and Ty for introducing me to the piggy bank savings don’t miss out on you’re chance to win a free 1,000 every year .

Wonderful experience not time consuming and quick to attend your needs

All the employees are always so friendly and helpful. It is a pleasure to go into this branch

I had The branch assistant Vanessa Dias help me get a credit card and transfer funds from a savings to a checking account because I needed a debit card for a car rental. She explained everything in very simple term and did everything I needed. I was nervous and due to my nervousness I put it off for years. She put me at ease and walked me through the process. I now have exactly what I need.

A++++++++++++++ Tracy Banville, Assistant Vice President of BankfFive is an exceptional employee! Her customer service excellence with an urgency to her customers is top notch! My husband and I appreciate Tracy’s professionalism, personable approach and positive strategic planning to achieve what we needed to accomplish. Tracy is a tenured employee with over twenty years of dedication and expertise to her role that speaks volumes. Thank you Tracy for your valuable service! My husband and I are proud BankFive customers and have been for fifteen years because of remarkable individuals representing BankFive like you! Thank you. Respectfully, Tracey and Charles O’Brien

manizha helped me out today quick and easy answered every question and helped me with get more then what i can for

Went in to renew my cd. Met with Missy Vincent and she was great to deal with. She answered all my questions and gave excellent advice. So glad she is back at our branch as the manager.

Stopped in the bank yesterday (3/26/25)to renew a CD and as usual my go to gal ( Donna Aguiar) earned a “W” . The “W” is for WONDERFUL. She has been helping us for a few years to find a good rate and a good term . Thank you Donna, Russ and Pat

Took the time to resolve the situation even called me back to make sure problem resolved 😕

Knowledgeable people with great dispositions. Works every time in life. :-)

Susana at the Dartmouth was very helpful with my loan process and moved it along very quickly.

Everyone at the branch is very helpful and nice . They greets you with a beautiful smile . They take care of you as quickly as possible. Amber is my favorite. I which I could give her more than 5 ⭐️⭐️⭐️⭐️⭐️

Employees greeted me by name which made me feel welcomed. They took the rime to ask how I was doing.