The BankFive Difference

Maria Carvalho was great with getting me the best rates on my CD’s and IRA. She is someone that I can count on getting back to me very promptly. She goes above and beyond with her customer service. She is in the Fairhaven office.

they are very helpful.

I have had an account since I was born (back when it was Fall River Five Cent Savings Bank). Need I say more ?

The branch staff are amazing. they always greet me with smiles and make sure i get the best customer service.

Service+!!! You feel appreciated when Banking at Bank5 and you get to know everyone by their Name,their part of your community

I was able to visit the Dartmouth Bank 5 location where I received wonderful service from Mitchell. He was pleasant, knowledgeable and attentive to my needs. He was informative and transparent with the loan expectations, making my trip to the bank a quick and easy process. Mitchell also took the time to answer follow up questions that I had after my visit to the bank, ensuring that I was comfortable with everything that transpired and what I could expect moving forward. I appreciated Mitchell’s time and patience, and would highly recommend working with him, and Bank 5, for future loan needs.

Steve Crotreau is very good and makes it for a great experience in dealing with the branch. The bank as a whole is easy to do business with and they treat the customers very well.

Doing business with a banker you can trust makes all the difference. courteous, knowledgeable "does what he says he will do when he says he would do it the way he said he would do it

I appreciate all the help from Ismael Tavares and his team at the Acushnet Ave Branch. Pretty smooth heat loan process working with him. I can't thank him enough, definitely would work with him again in the future if needed. Thanks again!

Always great! They listen!

You serviced my zero interest loan for a heating system..the process was easy and pleasant

Everyone I interacted with was very helpful and knowledgeable.

Polite courteous still having issues making sure that it is paid directly every month so I don’t know if the first payment has even happened.

The lady made it a breeze.

I'm grateful for having bank5 everything i need service from everyone in bank5 it's always been great. Thank you.

Fran Oliveira was extremely helpful helping me close out our account after my mother passed. Her compassion and helpfulness was second to none. That level of service and care is often hard to find these days and it was a comfort during a tough time for our family. Unfortunately we don't have a Bank 5 where we live or I would have kept doing business with the Bank. Thank you Fran!

The customer service! I was greeted with a smile, was asked what could she do for me. In a matter of minutes my transaction was completed.

Helpful and friendly

Staff knowledge and kindness.

I love banking here. The staff are friendly. It’s truly a “Hometown” Bank.