Cranston Lending Office

Anytime I call or go to any of your branches I receive great service and very pleasant people to help with all my needs!! Keep up the great work!!!

Great and friendly service

Best bank ever

Bank5 customer service is the best.

Fast friendly service as always! Thank you to everyone who has ever helped me.

Everyone was very nice and accommodating . Everything was explained in a way that it was easy to understand. Excellent customer service.

It seems like the company cares about it's customers and growing. I left another bank to bring my account here because of those facts. Thank you, Dennis

My loan officer is great his help me a lot to put all documents together Iam so grateful to know Dennis

Great people to deal with always

Good employees good service

They were helpful through the whole process. More than one team member helped me out and I am really appreciative of there help.

I was so grateful to work with someone as helpful, professional, knowledgable, and thoughtful as Dennis Hughes. A true asset to Bank Five.

Our home-buying journey with Bank Five was exceptional due to their unparalleled support. They were always on hand to guide us, even outside typical business hours, which made all the difference. Michelle provided clear, informative advice and handled requests and issues with such speed and efficiency we were spared the usual stress of home buying. Michelle and the Bank Five team's personal investment in our satisfaction was evident, making a complex process feel straightforward and even enjoyable. We are profoundly grateful for their dedication and expertise.

I submitted a loan application to Bank5 under some unique circumstances. I am sincerely appreciative of the exceptional service provided by the mortgage team at Bank5. They demonstrated precision, diligence, and a remarkable efficiency in handling my application. Moreover, their empathy and understanding towards my situation were truly heartwarming. Thanks to their dedicated efforts, I was able to secure a loan that paved the way for me to purchase my first home and realize my long-cherished dream. I extend my heartfelt gratitude to Michelle Guertin, my loan officer, and her outstanding team for turning my dream into a reality.

Dennis Hughes was absolutely incredible throughout the process! We had very little time to prep for our purchase but the process was great!

We've used BankFive for several mortgage/home equity transactions. Each time, the process proceeded without a hitch. Excellent follow up and service from Michelle, our account representative. The automation/technology and superior customer service on BankFive's part made our part of the effort easy peasy!

Michelle Guertin and the entire team at Bank Five are amazing, dedicated professionals. They are hard working, diligent problem solvers. They find a way to get deals done. When they make a commitment to get a mortgage approved and closed, they follow through and deliver on their promises. I can’t think of enough compliments to describe them…

Friendly and efficient service. This was the easiest refinancing process I have experienced. Their rates were great. Michelle was knowledgeable and available to answer any questions and provided guidance throughout the entire process. I would definitely recommend Bank Five to anyone seeking to refinance their mortgage.

You guys did a great job! Thank you!

Michelle Guertin is the best!! She is very friendly and informative which helps make stressful situations a lot less stressful. Always willing to talk and discuss our concerns at anytime. Would recommend her and Bank Five to anyone!