BankFive Reviews

Read what our satisfied customers are saying about their experiences with BankFive.

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We care what our customers have to say.

Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.

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Oct 08

Bank Five County St is always super helpful and nice. I had fraud on my card and Ashley helped me get a new card the same day. She was so helpful.

Vanilson

Oct 08

Easy, fast and always there when you need them

Susan

Oct 08

Everyone I've been working with has been very helpful and informative. Made my loan process and home buying process so far easy. Gave me exactly what information i needed. And were happy to answer all the questions I had.

Timothy

Oct 08

Love the services and the people are extremely nice.

Romina

Oct 08

Our experience at the Dartmouth office was handled with professionalism and we were extremely satisfied with the service provided by the Assistant Branch Manager.

Marilyn Saint-Aubin

Oct 07

Lumenia always 5*

Teofilo

Oct 05

Nicole Amaral she is super nice. She cares to help you with everything, I'm going to recommend her to all my friends.

Viryeliz Cabreras

Oct 04

Great job getting to all customers beyond the hours of operation to accommodate to everyone’s needs! Thank you so much!

Selena Medeiros

Oct 04

Lumenia always give us and our business company the best services. We always come to this branch on Acuchnet because of her and her way to help

Ana Liz Valentín

Oct 04

Fran Oliveira provided such an amazing experience with opening a checking account! She is so sweet and friendly and really made sure that everything was taken care of properly.

Jillian Medeiros

Oct 04

Great customer service

Maria

Oct 03

Miguel took his time to explain the details at every step. Any time he called, he never rushed us. To him, no question was too stupid. He provided regular check ins. We could call or text him at our convenience. Thank you.

Kariuki Muriithi

Oct 03

Lumenia She’s very helpful. She’s very professional thanks Bankfive for all the help.

Manuel Andrade

Oct 03

Always helpful

Janet

Oct 03

Great experience, Teller was polite and helpful.

Paul

Oct 03

I couldn't seem to access my account, so I called in and discovered that I had (stupidly!) wrongly checked the type of account I had. Good Heavens! Your staffer was patiently polite - or politely patient. Anyway, thanks.

Ada

Oct 02

Dan was great! Made the process simple and easy.

Kristal

Oct 02

Appointment was made quickly and all questions answered and very helpful.

Melissa

Oct 02

Great service

charles carey

Oct 02

My last experience at the Branch in Fairhaven went very smoothly . All my questions were anserwed . The manager did a outstanding job helping me

Francis