We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Jan 22
Bank teller and manager helpfully…
Bank teller and manager helpfully provided instructions on how to renew a cd while I am out of the Bank 5 service area.
Matthew
Jan 21
Good service, good results
Fast results, good communication. Straight to the point. Never no issues with bank 5
Andrew
Jan 20
Awesome job Sean!
My account was compromised and Sean was great and professional & he had a great personality & my 12 yr old loved him! So friendly! Keep up the good work bank five!
Michelle Vazquez
Jan 17
President Ave
I went to the President Ave drive through. Personal who waited on me listened to what I wanted and gave me my transaction perfectly.
Kathleen
Jan 17
Patience A Virtue
The audio wasn't working on my computer and still I was able to get a wire transfer done. We tried several times but ended up communicating just by written text and got it done. Thank you
Tammy
Jan 17
Dartmouth branch employees are awesome!
Dartmouth branch employees are awesome!
Carol Medeiros
Jan 17
They were very hvelpful and and answered…
They were very helpful and and answered all my questions 😃
Herbert
Jan 17
I absolutely love the Somerset branch…
I absolutely love the Somerset branch of Bank 5. There is never a day (usually 2/3 week) that the service is outstanding. When someone is busy, always another bank employee will step in and take care of my business.
Additionally, I love the personal approach by identifying me by my first name.
Don't know what your paying these folks but I can tell you they are worth there weight in gold. Love them all from managers to the teller line including the drive-thru.
Stephen
Jan 16
I recently had a great experience with…
I recently had a great experience with Bank Five! Their customer service was exceptional, and they were very helpful in guiding me through the account setup process.I am with bank five since 8 years !
Thank you bank five !
Saeed
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