BankFive Reviews

Read what our satisfied customers are saying about their experiences with BankFive.

Trustpilot
Dec 09
Great personal very attentive
Whenever I have an issue it’s dealt with great care and devotion to their job in helping your customers, with utmost respect and do diligence, we’ll appreciated
Joseph
Trustpilot
Dec 08
Helpful and kind
Received quick and easy service.
Robert
Trustpilot
Dec 08
Customer service
Customer service, friendly and quick
Virginia
Trustpilot
Dec 08
Service is quick,Tellers are amiable
Service is quick,Tellers are amiable. if they do not know an answer to a question they ask supervisors to help.
Theresa
Trustpilot
Dec 08
Keep up the good work North Branch!
Keep up the good work North Branch!
Javier Bento
Trustpilot
Dec 08
Everyone is so nice!
Everyone is so nice!
John
Trustpilot
Dec 07
Desde el recibimiento
Desde el recibimiento, el profesionalismo, cómo te lo explican todo con esa paciencia ,en verdad que me encantó. Son bien amables.
Julia
Trustpilot
Dec 07
Didn’t have to wait long for service
Didn’t have to wait long for service. Person was polite and helpful and took no time to take care of my problem.
Juanita
Trustpilot
Dec 07
Great staff
Great staff
Mohsin
Trustpilot
Dec 07
Warm and friendly atmosphere.
The minute you walk into the branch you are addressed by a friendly staff. The process of opening an account is very seamless and professional. Our experience was one of the best in a long time. I feel this company is doing great with customer service and their great line of products.
Sandra
Trustpilot
Dec 07
Tellers and management were friendly…
Tellers and management were friendly and answered all of my questions.
Paul
Trustpilot
Dec 06
Excellent experience
Process was fast. Lender was available all times to answer questions.
Ronald
Trustpilot
Dec 06
I was so grateful to work with someone…
I was so grateful to work with someone as helpful, professional, knowledgable, and thoughtful as Dennis Hughes. A true asset to Bank Five.
DB
Trustpilot
Dec 06
My issue was fixed
My issue was fixed, the money going back in my account and a new card issued, all before Christmas. Thank you!
Lori A
Trustpilot
Dec 06
Great Bank
Anytime that I do have an issue or something needs to be addressed someone is there right away to help me I'm very pleased with bank 5 the customer service is excellent
Phillip
Trustpilot
Dec 06
Fantastic Service as usual
Fantastic Service as usual. *****
James Mercer
Trustpilot
Dec 06
AMAZING customer service…
The employee...the young man that helped me was simply AMAZING. Curteous, professional and a willingness to assist me with my banking needs.
Ronald
Trustpilot
Dec 05
Ease and quick service
Ease and quick service
Cris S
Trustpilot
Dec 05
Maria at the Fairhaven Ma
Maria at the Fairhaven Ma. branch was very helpful and friendly.
Manny
Trustpilot
Dec 05
The staff was very helpful and…
The staff was very helpful and friendly. We had problems with some company pretending some computer safety company. It was a scam and the banking group took good care of it.
Paul
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