We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
May 31
Please sir I need your help my country…
Please sir I need your help my country Bangladesh I have not a debit and credit card not cash only for bank account my country my country Bangladesh and I am not business I am trying to I am trying 6 and 7 year but not give my luck in that my witness I have a not money so you help me and I mean is it benefited so please transfer my bank account please send I need your help thank you my bank account number 0100087231831 Janota bank limited Bangladesh
MD ARMAN
May 30
She is a true gem in the real estate world
We had the pleasure of working with Monica Botelho to purchase our home, and we couldn't be more grateful for her guidance and support throughout the process. From start to finish, Monica was timely, attentive, knowledgeable, and incredibly kind. Buying a home can be such an overwhelming experience, but Monica made everything feel smooth and manageable.
Her professionalism and genuine care gave us so much piece of mind. We would wholeheartedly recommend Monica to anyone looking to purchase a home - she is a true gem in the real estate world!
Thank You Monica!
Juliana Pires
May 29
Outstanding Staff
I went to the New Bedford Bank Five on Acushnet Ave. and the place was packed and the staff was short handed. The staff was working as fast as possible and multi-tasking in a very stressful environment. Shout out to Lumenia Brito, Lisa and Maria for their outstanding service!
Wayne
May 29
bank visit
Wonderful tellers with attention to details. Smiles and hello and goodby always forthcoming just make it so much better.
Robert
May 29
The lady was very professional and…
The lady was very professional and quick at doing her job
Albert
May 29
Michelle was very professional
Michelle was very professional, organized and easy to work with. Michelle also had a GREAT personality. I will refer her to many people I know.
John
May 23
Working with Ana was the greatest gift
Working with Ana was the greatest gift. I was a difficult client because of my nerves. Ana held my hand through the process with incredible exptertise and kindness. After this, I will never work with anyone other than Ana at Bank Five
cheri couillard
May 23
A very warm welcome and in less than 2…
A very warm welcome and in less than 2 minutes, the manager was available for me. In less than 45 minutes she managed to set up my account, hand me and my wife, our debit cards and all the necessary paperwork.
Dieudonne
May 21
Excellent-Unmatched Professionalism and Efficiency
As a first-time homebuyer, I was extremely impressed by the expertise, professionalism, and dedication of the team at Bank5. I especially want to recognize Mr. Dennis Hughes, Vice President and Mortgage Sales Manager, who assisted me directly with my loan. His knowledge, patience, and clear communication helped me understand each step of the process, and he completed everything in record time. I truly appreciated his commitment and can-do attitude. I’m grateful for the support and highly recommend Bank5 to anyone navigating the mortgage process.
Ms. Rivera
May 20
Everyone listened to what I was saying
Everyone listened to what I was saying. After our conversation they formulated the solution and resolved the problem! Thank you!! JFL
Joseph
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