We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Apr 15
Cristina DoBem was an amazing help with…
Cristina DoBem was an amazing help with my deceased father's accounts. She was professional and helped complete everything we needed for the estate.
Brian
Apr 14
Help was prompt
Help was prompt. Spoke clearly and was easy to understand. Resolved issues quickly
James Rodrigues
Apr 14
Person looked up and verified what i…
Person looked up and verified what i was looking for. Later that day she called me and verified another transaction I was looking for. She was great and showed great communication.
Gennaro
Apr 14
Everyone was extremely helpful with my…
Everyone was extremely helpful with my needs. The service was great
SG
Apr 13
Fairhaven Office
Love the people at the Fairhaven office Elizabeth and Irene they are very knowledgeable and care. I would highly recommend this bank.
Cynthia Robinson Dasilva
Apr 10
Bank teller was very polite took care…
Bank teller was very polite took care of my banking with a great smile and said thank you at end of transaction great service
David
Apr 09
doing business with Bank 5
I’ve been doing business with Bank 5
since they were 5cents savings bank and always been very satisfied with their great customer service.
Michael
Apr 09
Flint branch is the best!!
I always have a great experience at the flint branch. Branch manager Nicole is always extremely helpful and kind whenever me or my family have any banking needs. For this transaction in branch, Gilda was more than amazing, always greeting me with a warm smile. Renee and Dan have also been a pleasure to work with in branch as well. Never a bad experience at the flint!
Brianna
Apr 09
I always found the tellers helpful…
I always found the tellers helpful friendly and polite. The lobby is always immaculate and bright !
Eleanor
Apr 09
BankFive has always been great.
BankFive has always been great.
Especially with fraud protection.
Wouldn’t go anywhere else.
John
Apr 09
They go out of the way to help you and…
They go out of the way to help you and make you feel like your family
Stacy
Apr 08
The manager was very helpful in…
The manager was very helpful in answering my questions
Catherine
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