BankFive Reviews

I recently closed on a house thanks to the work of my mortgage specialist Michelle and the rest of the Bank 5 team. From the moment I expressed an interest in buying a home, Michelle got right to work. She went above and beyond to present me with several scenarios and budgets for me to consider. Throughout the process of applying for a mortgage, Michelle was able to answer all of my questions in a very timely manner. This was my first time going through this process and Michelle explained everything thoroughly to me and never did I feel bad about not knowing information or asking simple questions. Michelle and Bank 5 were extremely helpful when it came to researching different first time home buyer grants that I was qualified for. Their hard work resulted in me getting significant down payment assistance. What could have been a stressful and overwhelming process was made manageable by Michelle's hard work as well as the amazing team at Bank 5.

The ladies at the bank are very pleasant, and efficient. They do a great job!! 👍

My husband and I recently became victims of a phone scam and unfortunately lost some of our savings. We’d like to thank Renee, at Bank 5 in Somerset, who assisted us with closing our affected accounts and opening new ones. She handled everything thoroughly and professionally, explaining how the transition would work. Renee was very understanding of our situation, and responded with kindness and compassion. We truly appreciate it! Thanks again for all your help.

I have been with the bank for years , Everyone at the bank is great, they treat you like family ,and have always gave me the best advice, I will always bank there.Pat Desmarais

Always so helpful, love the Bank 5 in Dartmouth.

I had a great experience with Susana Neves-Coito. I particularly liked that I was given detailed options verbally and in writing. Susana was very knowledgeable, professional and most of all available; even my silliest of questions were addressed. Thank you!!!!!!!!!

Gracious help.

My experience is always great dealing with Donna. She has been the point of contact for my family at Bank 5 for many, many years. She has always been helpful and actually prevented fraud by alerting my dad, that something wasn't right. She saved the day. Everyone at the bank is always very nice as well. We just go way back with Donna.

My transaction was pleasant and efficient, which is very common when I am at BankFive.

The neighborhood feel you get when you walk in and interact with the bank personnel. They are all polite and knowledgeable. A pleasure to deal with

CSR was friendly, knowledgeable and helpful. all in all a very easy and positive experience.

Everything when smoothly

Bank 5 made my experience great and whit Chris help made my dream come true thank Bank 5

I met with Maria Carvalho in the Fairhaven Office of Bank Five. I had known her for many years as she had previously been in my town of Dartmouth Office. I consider a "Financial Friend" and trust her implicitly. In addition to TRUST, I know her to be WELL INFORMED regarding the PROCESS of changes and KNOWLEDGE of options.

Very helpful people.

Super quick customer service and really nice and friendly would most definitely recommend to friends/family

Easy and quick issue resolution.

The bank associate was very helpful, professional and extremely patient

The best bank ever

Advocate was friendly and informative !!!