We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Sep 19
Excellent bank and the employees there…
Excellent bank and the employees there are the best
Oscar
Sep 18
The teller that helped me was very…Great Bank to deal with
The teller that helped me was very courteous and efficient
Michael Gagne
Sep 16
Agent on the ball.
The agent was quick to resolve the problem and explained the process, so it was quick and easy.
Daniel Rose
Sep 11
Any branch I have gone to for bank five…
Any branch I have gone to for bank five amazing tellers very nice employees
Linda
Sep 11
Great
Had a great experience with BankFive. The staff was professional and the transaction was quick.
Lisa
Sep 11
One manager made a huge difference
I was trying to open online banking on my money market and get my debit cards printed and was having trouble with the equipment but an office manager Annabella Doyon helped me my wife work it out got us up and running with cards in hand I am very impressed I would like to continue working with Annabella in the future, thank you
PaulS
Sep 10
The customer service representative…
The customer service representative confirmed my suspicions about a fraudulent call I had received. She reassured me that my account was secure. Very professional.
Joanne
Sep 09
Experienced an issue with my account
Experienced an issue with my account. IMMEDIATELY corrected!! Very helpful bank employee!
Lorraine
Sep 09
The young woman that waited on me is a…
The young woman that waited on me is a Asset to Bank Five.
James
Sep 04
Good job.I received great service with…
Good job.I received great service with my banking.
Russell
Sep 04
Superb per usual
Ashley, a long with the team at County Street branch is always responsive and helpful. Thanks again for always providing terrific service!
Stephanie
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