We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Nov 21
The person I spoke to was very…
The person I spoke to was very nice,help me with the problem with my debit card very professional.
Maria Furtado
Nov 20
I was able to complete the transaction…
I was able to complete the transaction I needed. Thank you!
Dorothy
Nov 20
The staff at Bank Five County St are…
The staff at Bank Five County St are the best. Always very helpful and pleasant. A big shout out to Ashley for always going above and beyond and always helping me with my business and personal banking needs.
TYLER DEMELLO
Nov 19
Excellent customer service
Excellent customer service, representative at Fairhaven branch that assisted me, was very professional and helpful
Michael Gagne
Nov 18
Linda is very knowledgeable friendly…
Linda is very knowledgeable friendly and is always a pleasure to deal with.
Cynthia
Nov 15
Maria was amazing
Maria was amazing. She was such a big help. So friendly and very informative.
Kheley
Nov 15
Good customer service
The customer service department is very polite and very great at helping customers and handling the situation well!!!
Timothy
Nov 15
I've been a customer of bank five for…
I've been a customer of bank five for decades always great!
cathy
Nov 15
I have been very happy with Bank 5 for…
I have been very happy with Bank 5 for my business. Very friendly staff. The app & website are very user friendly.
Kathi
Nov 15
Tellers are always polite and helpful
Tellers are always polite and helpful. I am dealing with my sister’s passing and had to open an EIN account to deal with her property monies. Sara at Bank Five has been so helpful with helping with all my questions to accomplish dealing with handling this account.
Judith
Nov 14
What a great experience at the county…
What a great experience at the county st office. Ashley and the rest of the staff are super friendly and helpful.
Maria Miranda
Nov 13
The team was informative
The team was informative, professional, helpful, fantastic customer service, open availability. Would highly recommend. Jeff, Janice & Simone are a great asset to Bank 5.
Ana
Nov 12
Got my new card in a timely manner.
The date that was given to me about arrival of new card was on time.
Jeffrey
Powered by
