BankFive Reviews

Read what our satisfied customers are saying about their experiences with BankFive.

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We care what our customers have to say.

Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.

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Jun 20

This book so informative and I really appreciate it. This book was really helpful and everyone must read this book 😀

Abdul Rehman Qureshi

Jun 20

they were ( Liz And nicole) very helpful ,courteous and did a fabulous job and I will certainly go to them for a tedious and difficult task.

Flavian Starvish

Jun 20

Friendly teller. Fast service

Ava Gagnon

Jun 20

I've been with Bank5 for just over a year & I've been very happy with the service. Everyone is always pleasant & helpful.

Kathi

Jun 19

Great customer service and didn't have to wait long for the transaction.

Kerry

Jun 18

Peter DeFusco has been the absolute best mortgage broker, which is why we chose to not only use him for our first mortgage, but also our home equity line of credit. He made everything so easy, seamless and quick. The Fairhaven branch was also great at our closing. Overall, I couldn’t have asked for a better experience.

Melissa Moniz

Jun 18

I’ve been with Bank Five for many many years 100% satisfied with your customer service

KATHLEEN SYLVIA

Jun 17

Great bank to do business with. Staff are very polite

Aristides

Jun 17

Knowledgeable staff made it easy to understand

John Nery

Jun 16

the tellers always get it right they care they remember they are kind and courteous. even the manager says hello

Michelle

Jun 14

Good bank. The staff are helpful, especially the tellers.

David Joseph

Jun 13

Great always very good

Benjamin

Jun 13

Bank Assistant Manager at the Somerset, Ma branch was very helpful in helping me set up a CD and made it a smooth transition.

Susan

Jun 13

I had an issue with my business checks that was ordered for me. Between the check company having my old address and additional information that was incorrect my stress level was through the roof. I spoke with Nicole Macedo and she had everything corrected and my checks in hand in less then 4 days. She is by far the easiest and most professional employee from bank 5 that I had ever worked with. Not only does she handle every situation professionally she has an amazing sense of humor. She’s is my go to with any issue. ⭐️⭐️⭐️⭐️⭐️

Phillip

Jun 12

New Main office was opened. The staff both young ladies; ( the teller I’ve seen many times) where very welcoming!

Nancy

Jun 12

Quick and efficient. A Teller opened a window when there were 4 people in line.

Scott

Jun 12

Michelle and her team were so informative and kept us in the loop every step of the way! The humor was fantastic and I very much appreciated everything they did for us!

Kristi

Jun 12

I went to the drive-through. My transaction was simple and pleasant. Thank you.

Gina DeMello

Jun 12

On line banking is easy to navigate and very helpful

Kellie

Jun 12

Always friendly and courteous.

Mike