We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Apr 03
Dan is excelent at customer service
Dan is excelent at customer service. He contacts me to keep me informed and always responds quickly!
sharon cambio
Apr 02
The main guy in the back at his desk…
The main guy in the back at his desk made everything easy and smoothly. I will be a happy costumer. Still waiting on the 0% interest free card for balance transfer. Bank 5 dartmouth mass faunc coner
Doreen
Apr 02
Sara Pavao was really pleasant to deal…
Sara Pavao was really pleasant to deal with. She was very knowledgeable and helpful to us.
Christine
Apr 02
Quick and efficient.
Every process was quick and efficient. Innovative CD product "Add-on CD" which allows deposits in the CD at the same rate.
Dennis
Apr 01
I always go to Ana Pimentel for all my…
I always go to Ana Pimentel for all my banking needs and she always delivers excellent, exception customer service to me and all my needs! Thank you Ana
Leonor Rego
Apr 01
Customer service was very helpful and…
Customer service was very helpful and professional
Daniel
Apr 01
Real nice and easy process
Real nice and easy process. Helped me along the way and would recommend
pierce bergnau
Apr 01
They will help you And they pay…
They will help you And they pay attention. What have you told them?
Ana sousa
Mar 31
James Hanewich was very helpful and…
James Hanewich was very helpful and responsive throughout our home buying experience. We highly recommend using Bank five.
Kelly
Mar 29
Manizha Sultán did everything for me to…
Manizha Sultán did everything for me to be able to understand
Argenis Vazquez
Mar 29
I was very impressed by the overall…
I was very impressed by the overall experience. I felt very at home during my experience which is very important to me
Donna Jean
Mar 29
The staff was helpful in getting our…
The staff was helpful in getting our paperwork ready prior to our leaving on vacation so as not to incur penalties and executed process seamlessly.
MJ
Mar 29
Banking at its best
My trusted companion Steven C from bank five Fall River mass division on pleasant st can get u right with any questions or concerns about you’re money definitely felt at home and was very understanding and very polite with Godspeed responsiveness and quick to help out if needed with any banking options Ty for you’re time and Ty for introducing me to the piggy bank savings don’t miss out on you’re chance to win a free 1,000 every year .
Felix
Mar 28
Wonderful experience not time consuming…
Wonderful experience not time consuming and quick to attend your needs
Angie
Mar 28
All the employees are always so…
All the employees are always so friendly and helpful. It is a pleasure to go into this branch
Donna
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