Somerset Office

I was very impressed by the overall experience. I felt very at home during my experience which is very important to me

Stopped in the bank yesterday (3/26/25)to renew a CD and as usual my go to gal ( Donna Aguiar) earned a “W” . The “W” is for WONDERFUL. She has been helping us for a few years to find a good rate and a good term . Thank you Donna, Russ and Pat

Knowledgeable people with great dispositions. Works every time in life. :-)

Friendly service

Great people and bank to do your business with.

I have been a customer with Bank 5 since 1992, I have always received very good service.

They are all friendly, knowledgeable and polite

Very professional, fast service and I got bag of chocolate s.

Easy to do business with.

no issues, good bank to deal with

I have been with Bank 5. For many years. I went to the Summer set branch for the second time. When I went up to the teller she addressed me as Mrs. Resendes. I was shocked I only had met her once and she remembered me. I was impressed with Renée and she was very kind and helped me with a smile. I was impressed with a memory. I was taking out my license to prove who I was. There was no need because of a memory of me and my name. That is why my experience was so great.

It’s nice to walk in the Somerset branch and everyone knows you by name. Very personable, helpful service.

After 20 years in business, this is the first time I have ever written a review for a financial institution. We moved our small business checking account to BankFive last year, after numerous problems with another institution. The result has been more efficient processes for administrative and bookkeeping staff, and the ability to easily transfer funds between our interest-bearing money market and checking accounts, have been game changers. Donna and the team at the Somerset branch provide a stupendous level of customer service and we couldn't be happier!

The employees are kind and friendly

👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽

I absolutely love the Somerset branch of Bank 5. There is never a day (usually 2/3 week) that the service is outstanding. When someone is busy, always another bank employee will step in and take care of my business. Additionally, I love the personal approach by identifying me by my first name. Don't know what your paying these folks but I can tell you they are worth there weight in gold. Love them all from managers to the teller line including the drive-thru.

Very friendly staff.. knowledgeable for the most part !!

I have been a member of this bank for over 40 years. Everyone that has waited on me is very professional and cordial. You must be doing something right since I have never changed banks in 40 years!

Awesome and Helpful Associate!

Doreen always above and beyond. Great asset to the bank.