Dartmouth Office

I was able to visit the Dartmouth Bank 5 location where I received wonderful service from Mitchell. He was pleasant, knowledgeable and attentive to my needs. He was informative and transparent with the loan expectations, making my trip to the bank a quick and easy process. Mitchell also took the time to answer follow up questions that I had after my visit to the bank, ensuring that I was comfortable with everything that transpired and what I could expect moving forward. I appreciated Mitchell’s time and patience, and would highly recommend working with him, and Bank 5, for future loan needs.

Fran Oliveira was extremely helpful helping me close out our account after my mother passed. Her compassion and helpfulness was second to none. That level of service and care is often hard to find these days and it was a comfort during a tough time for our family. Unfortunately we don't have a Bank 5 where we live or I would have kept doing business with the Bank. Thank you Fran!

Very friendly and helpful associate.

Customer service at the Dartmouth branch is great.

Excellent work for Mrs Sierra K

Came to close a account, open a new one, put money in, needed a debit card. They made it easy and stress free. Fran took care of me she was amazing, the best BANKFIVE bank in Massachusetts.

I was at the Dartmouth location recently and had the pleasure of getting assistance from a gentleman named Anthony Pauline. He was extremely knowledgeable, friendly and very helpful. He took care of all of my "issues" regarding my accounts. He even helped me with the app on my phone. He was very understanding, and answered every single one of my questions and concerns. If I ever need to go inside of any Bank 5, it will be in Dartmouth, and I will always request Anthony!

I had an outstanding experience last Wednesday at Bank5 in Dartmouth. Sierra Universal Banker. I was unable to use my debit card. This was major problem because I was going to apts at Boston Hospital. You need to use credit or debit card. I was extremely upset when I arrived at the bank. Sierra Reassured me that she could solve the problem. She took her time, explaining every step & was able to reissue me a new card that day. She took the extra step to insure me the card would work by walking with me to ATM outside. I’m so greatfull for her kindness, and her ability to make me feel at easy. Thank you Sierra!!!

Great experience!

Friendly and helpful tellers

My wife and I renewed two CDs at the Dartmouth branch. The banker Sierra was very friendly and efficient. She mentioned that she had received a directive from Maria concerning our CDs and was ready to process the paperwork. The whole process was carried out quickly and my wife and I were on our way with two renewed CDs in hand. It is always a pleasure to do business at this branch.

Today I had the pleasure of meeting with Sierra K. At BankFive, Dartmouth branch…I commend her for her professionalism, knowledge and great customer service…thank you it was my pleasure working with you Grace O.

Our experience at the Dartmouth office was handled with professionalism and we were extremely satisfied with the service provided by the Assistant Branch Manager.

Fran Oliveira provided such an amazing experience with opening a checking account! She is so sweet and friendly and really made sure that everything was taken care of properly.

Fran from the Dartmouth branch gets a ⭐️⭐️⭐️⭐️⭐️ star review from me. She got me the cd rate i wanted, and also opened up a $ market account for me. Very pleased with everything. Will continue doing business there. She was very sweet.

On time professional service

Fran the Dartmouth branch manager was lovely to help me create new checking and savings accounts. She made the process easy and pleasant. I look forward to being a regular BankFive customer.

Very informative

Very Caring and thorough experience.

Really sweet customer service. The people were so nice and friendly, did exactly what I needed to get done, and fixed the error promptly.