May 02
Love the small town bank hospitality
Marie
May 02
The customer service and personal attention was extraordinary.
Lori
May 02
Excellent communication ! Happy to be on Bank 5 team ! Simone was very thorough with info leading up to the opening of account & also very quick . Thank you
Joao Afonso
May 01
Monica Botelho was my loan officer. She was awesome and helpful. She even called me after hours to make sure I was doing the right thing when i was confused. I would definitely recommend her to anyone interested in a home loan .
Don Levesque
May 01
The ladies knew their job. Very professional service. Outstanding customer service.
Shelton
May 01
Monica Botelho was my mortgage officer at Bank Five and she was such a pleasure to work with. Very responsive and knowledgeable in what she does. I hope I have an opportunity to work with her again!
Theresa Gomes
May 01
Lumenia was very kind and helpful. I got everything I needed and she gave me information that I didn't know I needed for my business, on my second day at the bank.
On the first try, I showed up alittle before noon without an appointment, waited 45 minutes, walked out, called to make an appointment. The staff on the phone were very kind and apologetic for my waiting.
It was better for me anyway, because I grossly underestimated how long it takes to open a business account, and wouldn't have had the time on the previous trip.
Jess Morgado
May 01
I made a request that was honored and I was pleased with the outcome.
Elena
Apr 30
The girl on the phone was very helpful & understanding.
Rita
Apr 30
Jared is so attentive and did everything to make my problem right.
Marilyn
Apr 30
Quick and painless heat loan approval
George
Apr 30
Had a hold put on my account. CSR checked and asked if I knew about the charges. I said yes and he unlocked my account.
William
Apr 30
Customer service was polite, helpful and answered my question. I also was not on hold for very long either, which I appreciated immensely.
Nitty Gritty
Apr 30
Friendly approach
Roberto
Apr 30
Customer service friendly and very helpful
Susan
Apr 29
El trato es muy especial tiene un gran carisma me sentí satisfecho con cada respuesta que recibi de casa pregunta que hice y dispuesta a ayudar en todo
Hector tejeda
Apr 29
Con Lumenia,me siento muy bien atendida, es muy amable resuelve mis preguntas, resuelve los inconvenientes que tengo está atenta a ayudarme en todo lo que pueda habla mi idioma lo cual me hace sentir más segura
Norma Urbina
Apr 28
Jared Smith is always extremely helpful and cordial, Excellent all round!
Thank you!
Andrea
Apr 26
Well when I got there I only had less than a 5 minute wait Mrs Brito was very pleasant and very professional.. and she took care of all my needs and offered me knowledge about other things I might be able to do while I was doing my banking I would say she was a great asset to your company
Tracy
Apr 26
Great customer service at every branch.
Susan