Bristol Office

Everyone at the Bank, Nancy, Alysha, Paula & Ella are always so helpful. They can't do enough to help us out every time we need something, from the smallest transaction to the largest. We've never gotten that kind of service at any other bank we've used. They're the best!!!!! Sandy

BankFive is so easy to deal with, everyone knows you and they are very personable. Nancy in Bristol helped me last week preparing paperwork ahead of time and saving me some time. Fred Souza

Quick, easy, imformative

I had a wonderful experience thanks to Nancy Cohelo

It was fast, friendly, and efficient. I've been a customer for nearly 50 years and have never had a bad experience with BankFive.

My husband and I had the pleasure to work with Alycia Clark on a heating/weatherization loan with RISE engineering and Bank5. Alycia's kindness, patience and dedication to helping us through the process made the whole undertaking easier and comfortable. She was accessible and answered all of our questions promptly, honestly and considerately. Alycia's respect for her customers is extraordinary and we will be recommending this branch and this bank to family and friends. Thank you for the wonderful experience!

Alycia Clark was wonderful! She gave my husband and I all the information on CD's and Money Market. We opened 2 accounts with her. Also, the staff there were very friendly.

Love Nancey and Paula at the Bank 5 in Bristol. They are great people.

Alycia Clark was incredibly helpful and patient in walking me through the process of obtaining an RI Energy/RISE HEAT loan for insulation improvement. I really appreciated her responsiveness and help walking me through this process (which was a bit confusing to me!). Thanks, Alycia!

Helpful Bristol Branch manager and tellers

Very informative and friendly

Excellent customer service. Knowledgeable and courteous. Love banking with Bank5.

Great Team to work with!!

We recently closed on a mortgage to purchase our home. My understanding from a few of the parties involved is that our process was more difficult and complex than most mortgages. Throughout it all, our loan officer, Michael Mendonca, a Vice President in BankFive's Bristol office, went above and beyond in helping us to successfully close our loan. His communication was was constant and first-rate ditto his "bedside manner". He kept things moving and was our advocate when certain requests from the investor seemed a bit beyond the pale (e.g., requesting May, 2024 financial statements ... before the end of May, 2024). Without his steady guidance and excellent counsel I'm not sure we would have made it. I would also like to bring to your attention the excellent service provided by Danielle Velasquez, the Mortgage Loan Processor who handled our application. Ms. Velasquez' communications were also clear, prompt, and helpful. She and Michael M. kept everything on track and, again, were our advocates throughout. BankFive is lucky to have these two employees. We look forward to doing business with you in the future.

Helpful, knowledgeable and well managed staff. All very courteous and professional.

Love the small town bank hospitality

Friendly and efficient service.

There are a lot of good things to say about the Bank 5 of Bristol. The women that work there Nancy, Paula, and Alicia are good people. They always answer your questions. They’ll also do the best they can for you. I am very happy with Bank 5 oh yeah, and there is another woman that works there but I forgot her name sorry.

I walked in without an appointment and was helped right away. The person who helped me was very knowledgeable and helpful

Great people and costumer service , very good atmosphere