Jul 25
The process from inquiry to application to completion was easy. Communication was clear and effective and they answered all our questions promptly and accurately.
Geary
May 24
Very helpful on an equity loan and banking related issues.
Very happy with them.
Francisco
Jan 16
I had a great experience applying for a home equity loan with Bank 5. Anabela, the County St, New Bedford branch manager was responsive and helpful.
John G
May 31
I have been with bank five for over 20 years. I just recently opened a home equity line of credit with them Mitchell Santos was the person working on the loan it was such a smooth and easy process. Thank you.
Edalina
Apr 20
Kyle Marios went above and beyond with my Home Equity Loan. His professionalism, knowledge and level of service were all above expectation. As a former credit union branch manager and loan officer for 30 years I can honestly say that Kyle is a true asset to BankFive.
Mark
Mar 02
Anthony Pauline (AJ) and Maria Carvalho (Assistant Manager) from Bank Five in Dartmouth were exceptional from start to finish in working with us for our new Home Equity Loan. They were both very Professional, courteous, and personable throughout the process. I would highly recommend AJ and the Dartmouth branch for your next loan or banking needs. Diane and Jo-Anne
Diane and Jo-Anne
Mar 02
Anthony Pauline (AJ) was outstanding when working with him for our Home Equity Loan! He was always helpful, courteous, and professional, and responded quickly to all our questions. When we were isolating with Covid and couldn't obtain some documents he needed for the loan application, he went above and beyond to make contact on our behalf and obtain the necessary items. Everything went very smoothly from the application's start to the closing yesterday. I would HIGHLY recommend AJ to work with for your loan or banking needs! Bank Five is lucky to have him! KUDOS AND THANK YOU, Diane and Jo-Anne
Diane Camacho
Oct 20
We used BankFive Bristol for both a RI Heat Loan and Equity Loan. Alycia was great to work with - professional, knowledgeable, helpful, and kind. She answered all our questions and kept us advised of the process and progress of our loans. This was an incredibly straight forward and smooth experience. I highly recommend Alycia and BankFive Bristol.
Karen
Oct 06
We've used BankFive for several mortgage/home equity transactions. Each time, the process proceeded without a hitch. Excellent follow up and service from Michelle, our account representative. The automation/technology and superior customer service on BankFive's part made our part of the effort easy peasy!
Paul
May 05
Great services and customer oriented. BankFive' interest rates are much lower than others.
Annie Davis
Jul 29
I recently applied for an equity loan and worked closely with Janice Martin where she patiently answered all of my many questions and guided me through the process. She and her staff have always been very helpful. I've been a customer for several years and would never consider moving my business to another bank.
Maria C.
Aug 20
Stephanie was great. Got it done and got it done quickly.
Tracy
Sep 13
Excellent experience taking out a home equity loan with BankFive from the moment I first stepped into the Bristol branch. When we got into a bit of a time crunch, Jorge went above and beyond to make sure we closed the loan on time, and we did!
Emma
