Catarina is a great worker! Goes up and beyond!! Highly recommend

Bank5 has been my "go-to" bank for almost 20 years. The staff is top notch and ready to help.

The branch I go to is friendly hard working people treat us like family .I am very satisfied with my bank 5 family on pleasant St fall River Mass.

Friendly and Professional Staff

Went above and beyond: the team at Bank5 went way above and beyond to help us close our home mortgage on time when no other banks could do so. They were very responsive, worked closely with our lawyers and seller to get everyone comfortable, and ultimately made the whole thing possible. We likely would've lost the opportunity to live in our dream home if it weren't for them. Thank you Bank5 team!

People I dealt with were knowledgeable and helpful.

Great experience and everyone very helpful. Always taking care of my banking needs! Ashley, Liz and Sarah are the best!!

The employees that I worked with were very helpful and assisted me through the process. If I had any questions or concerns they were quick to respond and deal with anything I needed.

service was pleasant and solved my challenges

Donna was very friendly and knowledgeable

I recently obtained a home equity loan (HELOAN) from Bank Five and was extremely satisfied with the entire experience. From start to finish, the process was smooth and efficient, demonstrating their commitment to customer satisfaction. The application process was straightforward, thanks to their easy-to-navigate online platform. It provided clear instructions and allowed me to track the progress of my loan effortlessly Additionally, the customer service at Bank Five was top-notch. Their representatives were knowledgeable, patient, and always ready to assist with any questions or concerns I had throughout the process. Bank Five made securing a HELOAN a hassle-free experience. I highly recommend them to anyone in need of a home equity loan.

Opening an account was a pleasant experience that went smoothly with the bank manager! Using my ATM card for the first few times has also been easy & helpful!

The person was very nice and helped me with fix my problem. Also they answered the call fast.

bankfive took time to help me in my situation and was very professional and helpful to bring success.

Rep was quick and easy video was very easy to use rep good guy

100 great job

it was so easy and did not take long to resolve my questions

I’ve made basic deposits and withdrawals at Bank Five for over twenty years. I’ve always found the tellers helpful. The lines usually move quickly.

Excellent customer service !!!!

La mejor experiencia muy feliz con los resultados 🙏